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L10s Pro Ultra Extended Warranty

Sale priceRs. 7,990
Important — please read before purchasing
  • Must be purchased within 60 days of product purchase.
  • Dreame support will contact you within 48 hours to authenticate your purchase.
  • If purchased after 60 days, the warranty is null and void. A refund will be issued after deducting transaction charges and a ₹500 processing fee.

Your product is built for long-term performance, but unexpected breakdowns can still happen — especially after the first year of use. An Extended Warranty is one of the smartest additions you can make.

Covers repair costs
Post-warranty repairs can be expensive. Stay protected without paying out of pocket.
Keeps your device running
Extended coverage ensures your device stays in excellent condition for years.
Hassle-free service
Priority service, genuine parts, and authorized technicians — no paperwork, no negotiation.
Cheaper than one repair
In most cases, a single major repair costs more than the warranty itself.
Complete peace of mind
No worries, no surprises — just uninterrupted performance and support.
What's included
  • All electronic component replacements free of cost (circuit boards, motors, pumps, sensors). Battery excluded.
  • Unlimited service calls at zero cost — no visit charges.
  • Free product pickup and drop from the service centre.
Important — please read before purchasing
  • Must be purchased within 60 days of product purchase.
  • Dreame support will contact you within 48 hours to authenticate your purchase.
  • If purchased after 60 days, the warranty is null and void. A refund will be issued after deducting transaction charges and a ₹500 processing fee.
Terms & Conditions
Coverage
  • Applies exclusively to eligible Dreame robotic vacuum cleaner models.
  • Coverage begins immediately after expiry of the standard manufacturer warranty.
  • Covers repair or replacement of internal electrical and mechanical components that fail due to manufacturing defects under normal home-use conditions.
Eligibility
  • Valid only for Dreame products purchased from authorized Dreame partners (online or offline).
  • Must be purchased within 60 days of product purchase.
  • A valid invoice and Extended Warranty Certificate must be presented for any service claim.
  • Product must not have been opened, altered, or repaired by any unauthorized service personnel.
What is covered
  • Internal electronic components: main PCB, sensors, Wi-Fi module, charging circuits, LiDAR.
  • Mechanical components: motor assembly, drive wheels, brush motors, water pumps, suction fan motor.
  • All labour and service charges for approved repairs.
  • Product pickup and drop courier charges for service centre repairs.
  • Replacement with new or equivalent-quality Dreame-approved parts.
What is not covered
  • Water or liquid entry, accidental drops, impact, crushing, or misuse.
  • Pet damage, insect or pest infestation.
  • Fire, flood, lightning, power surges, or natural calamities.
  • Consumables and wear-and-tear parts: brushes, mop pads, HEPA filters, battery, dust bin, water tank, wheels, rubber strips.
  • Non-genuine accessories, spare parts, or non-approved cleaning solutions (e.g. Lizol, Dettol).
  • Software modifications or unofficial firmware.
  • Commercial or non-household use.
  • Cosmetic defects (smell, noise, discoloration) that do not affect functionality.
Claim process
  • Raise a claim through Dreame's official customer support channels.
  • The unit may require virtual or on-site inspection and pickup for repair.
  • If covered, Dreame will repair or replace the defective component.
  • In cases of irreparable failure, a replacement unit of equal or higher value may be provided (model or colour may vary).
Limitations
  • Non-transferable; applies only to the original purchaser.
  • Valid only within India for India-purchased units.
  • Maximum liability is limited to the product's original purchase value.
  • Warranty period does not restart after a repair.
Customer responsibilities
  • Use the robot as per the Dreame user manual.
  • Clean sensors, brushes, dust bin, water tank, and filters regularly.
  • Use only Dreame-approved accessories, brushes, filters, cleaning solutions, and spare parts.
  • Provide clear access for inspection, pickup, or servicing.
Cancellation
  • Non-cancellable and non-refundable.
  • Null and void if purchased after 60 days of product purchase.
  • Dreame may cancel in cases of fraud, tampered serial numbers, or unauthorized repairs.